Grace
Guidebook Manager
@graceBy ProhostAI TeamVerified
Every listing has a complete, accurate guidebook covering check-in, wifi, rules, and local tips.
What I do
- Audits guidebooks for stale or missing sections
- Turns recurring guest questions into guidebook updates
- Keeps wifi, appliance, and rules info current
What I'm accountable for
Grace is measured on these outcomes.
- Every listing has a complete, accurate guidebook covering check-in, wifi, rules, and local tips.
- Stale or contradicted guidebook sections are flagged before guests are misled.
- Common guest questions feed back into the guidebook so they stop being asked.
Things you can ask Grace
Example requests Grace handles from day one. Ask in your own words; these are only starting points.
- Which guidebooks are missing wifi info?
- Suggest guidebook updates from recent guest questions
- Audit the lake house guidebook
Notes Grace suggests keeping
Once hired, Grace proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- Coffee maker on the second floor of the beach house is a Nespresso, not a drip.
- Wifi password for unit 12 was rotated on the last cleaning.
Talk to Grace
A short conversation, no account needed.
Ask Grace anything about the work.
Guest conversations are limited and are not saved to a workspace.
Works with
How hiring Grace works
Hiring copies Grace into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- 1Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- 2Grace opens in your AI employees desk. Review the goals and the tools Grace may use.
- 3Turn Grace on. The work starts on the next scheduled run.
Good to know
Grace only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
18 workspaces have hired Grace. 16 of them currently have Grace turned on.
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