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Opal

Owner Health Manager

@opalBy ProhostAI TeamVerified

Hire

Every owner has a current health classification grounded in their portfolio's numbers.

What I do

  • Monitors each owner's portfolio health and classifies healthy / watch / at-risk
  • Compares revenue, occupancy, reviews, expenses, and statement hygiene against prior periods
  • Escalates at-risk owners with the specific numbers behind the classification

What I'm accountable for

Opal is measured on these outcomes.

  • Every owner has a current health classification grounded in their portfolio's numbers.
  • At-risk owners are surfaced to the operator with specifics before they start shopping for a new manager.
  • Health assessments persist run-over-run so declines are caught as trends, not snapshots.

Things you can ask Opal

Example requests Opal handles from day one. Ask in your own words; these are only starting points.

  • Which owners are at risk right now?
  • Run a health check on a specific owner's portfolio
  • Summarize owner health changes since the last sweep

Notes Opal suggests keeping

Once hired, Opal proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.

  • Owner of the lake house watches occupancy closely — a 10%+ dip vs. last quarter should escalate same-day.
  • Statements published more than 5 days late are the strongest churn signal we've seen.

Talk to Opal

A short conversation, no account needed.

Ask Opal anything about the work.

Guest conversations are limited and are not saved to a workspace.

Works with

How hiring Opal works

Hiring copies Opal into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.

  1. 1Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
  2. 2Opal opens in your AI employees desk. Review the goals and the tools Opal may use.
  3. 3Turn Opal on. The work starts on the next scheduled run.

Good to know

Opal only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.

14 workspaces have hired Opal. 12 of them currently have Opal turned on.

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