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Dusaw

Guest entry that runs itself, booking after booking.

Connect your Dusaw account once and ProhostAI takes over the code routine: a fresh code for every booking, delivered with the check-in details, removed when the guest leaves.

Aperçu

Dusaw
A unique code per reservationEvery booking gets its own code with a window built from the stay — active shortly before check-in, removed after checkout.

Voici Dusaw dans votre espace de travail.

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Overview

Dusaw makes smart locks and access hardware for rentals, multifamily buildings and commercial spaces — doors where the person entering changes constantly. Whichever Dusaw model is on your door, the operational problem it leaves behind is the same one every keypad lock leaves behind: someone has to manage the codes.

That someone becomes ProhostAI. Connect your Dusaw account, assign each lock to its listing, and every reservation gets its own code with a validity window built from the stay dates — set ahead of check-in, removed after checkout. Where the lock supports it, the code is the last four digits of the guest’s phone number, so guests are not memorizing anything new.

Delivery is part of the loop, not an extra step. A template variable inserts the code into scheduled check-in messages and the digital guidebook. Mid-stay questions have an answer that does not wake you up, either: your AI employee can look up the stay’s code, generate a new one, or unlock the door on request — audited and rate-limited.

The unglamorous parts are covered too: date changes move the code window, cancellations remove the code, failures to set a code are tracked and surfaced, and every lock keeps a timeline of unlocks and changes. Codes you programmed yourself — cleaner, owner, maintenance — are never touched.

What ProhostAI can do with Dusaw

Once your Dusaw account is connected and locks are assigned to listings, this runs on its own:

Guest access

  • A unique code per reservation Every booking gets its own code with a window built from the stay — active shortly before check-in, removed after checkout.
  • Phone-digit codes where supported Where the lock allows it, the code is the last four digits of the guest’s phone number, with a safe random fallback when those digits are taken or unavailable. "Your entry code is 2377 — the last four digits of your phone number."
  • Delivered in the check-in flow A template variable inserts the code into scheduled messages and the guest guidebook, alongside parking and WiFi details.

Automation

  • Guest control from the guidebook For locks you enable, guests can lock and unlock from their digital guidebook during the stay — rate-limited, and only while the booking is active.
  • Codes reconcile with the calendar When a reservation shifts or cancels, the code’s window moves or the code is removed. No stale codes surviving a rebooked date.
  • Problems become visible, early Code-setting is driven through to confirmation; failed attempts retry automatically — including the moment a lock comes back online — and you are alerted while there is still time to act.

Setup

Connecting Dusaw takes a few minutes and happens entirely in the browser:

  1. In ProhostAI, open Smart Devices and choose Connect account.
  2. Pick Dusaw in the secure connection window and sign in with your Dusaw account credentials.
  3. Your locks sync in automatically with battery and connection status.
  4. Assign each lock to its listing and name it the way a guest would (Front door, Apartment 2).
  5. From the next reservation on, codes are created, delivered and removed automatically.

Good to know

  • Dusaw builds access hardware for rentals, multifamily and commercial spaces — if your Dusaw account manages the lock remotely, ProhostAI can automate its guest codes.
  • ProhostAI manages only the reservation codes it creates; codes you set for cleaners, owners or maintenance stay on the lock.
  • You can assign multiple locks to one listing — a building door plus a unit door — and each gets the reservation’s access on the same schedule.
  • Connected devices are a paid add-on billed per device, and ProhostAI never sees or stores your Dusaw password.

FAQ

Does ProhostAI work with Dusaw smart locks?

Yes. Connect your Dusaw account and ProhostAI creates a unique code for every reservation, delivers it in your check-in messages and guidebook, and removes it after checkout.

How do guests get their Dusaw door code?

Automatically. A template variable inserts each reservation’s code into your scheduled messages and the digital guest guidebook, so the code the guest reads always matches the lock.

When does the guest’s code start and stop working?

The window is built from the reservation: it opens ahead of check-in — 12 hours before by default, configurable — and closes at checkout. If the stay’s dates change, the window follows and the digits stay the same.

What happens if the Dusaw lock is offline when a code should be set?

The attempt is tracked rather than silently dropped. ProhostAI monitors code-setting through to confirmation and surfaces failures so you can fix the lock or arrange backup entry before arrival.

Will ProhostAI delete the codes I set up myself?

No. ProhostAI manages only the per-reservation codes it creates. Owner, cleaner and maintenance codes you programmed stay on the lock untouched.

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